Please show all the letters of complaint that have been sent up until now to the two JAL stewardesses and make them write a letter of apology. I do not want to call those women stewardesses. How can anyone call them stewardesses when they do not have the attributes of one? It is pitiful to even consider them as women. From June 17 until now, whenever I hear the word JAL, my voice becomes loud, my words become harsh, my blood pressure starts to rise, I get a nervous breakdown caused by my pent-up resentment and even my digestive system is impaired. How can I possibly be in good condition when I have been abhorring and cursing them for the past few days? How can those wretched stewardesses seclude a Korean passenger who is using their airlines? Those sinful women~ I can never forgot that day. How can JAL company have the audacity to say [We cannot let them write a letter of apology according to our company policy], when their actions clearly requires an apology? No wonder the crew members are lousy just like their airline. They not only put the left over food of their meal into the plate and hand it from a far to the Korean passengers, but they also spit in the coffee and throw it on the table several minutes before landing when the airplane is shaking roughly, even though you call them three times while they are right next to you, they just ignore the call and walk away, and while looking straight at you in the eye, they talk back in the rudest manner. Those hopeless women~ Among the airlines across the world, only JAL would have women like that working in the service business who, instead of being courteous, take pleasure in inhumane conducts such as deliberately and habitually using violence and secluding the Korean passengers. How can the airline have the nerve to say [We cannot allow an individual apology from each of the crew members.] when they are the ones who hired those unqualified, perverted women and did not teach them any manners what so ever? Why are the JAL company and the crew members so ill-disposed? Also, that day when I arrived at the airport 2 hours before departure and checked-in, I received a back seat and everyone behind me were all Korean except for the obese Japanese man who was on my right. I have witnessed several times that when I was checking-in, the Japanese who were standing in line behind me always got a seat in the front or the middle. If they are planning to give discriminating treatment such as giving the Koreans the back seat, acting rude and secluding people, they might as well not sell the tickets to the Koreans. There is a saying that "Water flows from top to bottom." Isn't it because JAL company is discriminating the Koreans and giving them the back seats that the stewardesses do not fear of secluding the Korean passengers? Are the things I am saying wrong? Do the Japanese travel around the world and show their ill-nature to the passengers using their airline? JAL should stop any misconduct that should be internationally condemned. JAL stewardesses should at least try to find some courtesy in that polluted heart.

October 8, 1999
Written by a passenger who rode
Flight JAL 961 From Osaka to Seoul on June 17, 1999

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